Incident

API is experiencing a major outage

Received status code 503.

Started 04/26/2026 19:48 Resolved 04/26/2026 20:14

Affected Services

API MajorOutage

Recovered 04/26/2026 20:14

Auth MajorOutage

Recovered 04/26/2026 20:09

Database MajorOutage

Recovered 04/26/2026 20:09

Website (direct) MajorOutage

Recovered 04/26/2026 20:09

Website (via CloudFlare) MajorOutage

Recovered 04/26/2026 20:09

Timeline

API crossed its failure threshold and opened an automatic incident. 04/26/2026 19:48

Received status code 503.

Auth joined the ongoing incident after additional failures. 04/26/2026 19:48

Received status code 503.

Website (direct) joined the ongoing incident after additional failures. 04/26/2026 19:48

Received status code 503.

Website (via CloudFlare) joined the ongoing incident after additional failures. 04/26/2026 19:48

Received status code 503.

Rack switch down 04/26/2026 19:59

We have been informed by the datacenter that the network switch connecting our servers is down; the downtime will be over once the switch has been replaced.

Database joined the ongoing incident after additional failures. 04/26/2026 20:06

The ICMP probe timed out.

Database reached its recovery threshold. 04/26/2026 20:09

Auth reached its recovery threshold. 04/26/2026 20:09

Website (direct) reached its recovery threshold. 04/26/2026 20:09

Website (via CloudFlare) reached its recovery threshold. 04/26/2026 20:09

The incident resolved automatically after all affected services recovered. 04/26/2026 20:14

API reached its recovery threshold. 04/26/2026 20:14