Incident

Website (direct) is experiencing a major outage

Received status code 400.

Started 10/28/2026 13:23 Resolved 10/31/2026 19:43

Affected Services

API MajorOutage
Recovered 10/31/2026 16:51
Auth MajorOutage
Recovered 10/31/2026 16:52
LB 1 MajorOutage
Recovered 10/30/2026 22:08
LB 2 MajorOutage
Recovered 10/30/2026 22:34
LB 3 MajorOutage
Recovered 10/30/2026 22:54
Website (direct) MajorOutage
Recovered 10/31/2026 19:43

Timeline

Website (direct) crossed its failure threshold and opened an automatic incident. 10/28/2026 13:23

Received status code 400.

API joined the ongoing incident after additional failures. 10/30/2026 20:49

The HTTP probe timed out.

API reached its recovery threshold. 10/30/2026 20:55
LB 1 joined the ongoing incident after additional failures. 10/30/2026 22:05

Connection refused (49.12.150.222:443)

LB 1 reached its recovery threshold. 10/30/2026 22:08
LB 2 joined the ongoing incident after additional failures. 10/30/2026 22:21

The HTTP probe timed out.

LB 2 reached its recovery threshold. 10/30/2026 22:34
LB 3 joined the ongoing incident after additional failures. 10/30/2026 22:51

Connection refused (49.12.150.220:443)

LB 3 reached its recovery threshold. 10/30/2026 22:54
API joined the ongoing incident after additional failures. 10/31/2026 16:47

Received status code 503.

Auth joined the ongoing incident after additional failures. 10/31/2026 16:47

Received status code 503.

API reached its recovery threshold. 10/31/2026 16:51
Auth reached its recovery threshold. 10/31/2026 16:52
The incident resolved automatically after all affected services recovered. 10/31/2026 19:43
Website (direct) reached its recovery threshold. 10/31/2026 19:43